Warehouse Unit A4Terms and Conditions of Purchase
1. Ordering goods
You may make purchases via the Website by selecting and placing your order in accordance with these Terms and Conditions. Any order placed by you is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on the Website at the time you place your order.
You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods or services ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods or services being sent to you.
WaterWix may change the prices published on the Website at any time. You agree to pay the price current at the time of payment.
We may require additional verification or information before accepting any order.
You warrant that all details you provide to us when placing an order are current, correct and complete, that you are an authorised user of the Paypal account or credit or debit card used to place your order and that your nominated Paypal account or credit or debit card will cover the full cost of the purchase.
We reserve the right to reject your order for products or services purchased through the Website for any reason, including but not limited to if the products or services are not available, if there is an error in the description or price of the requested products or services as advertised on the Website or if there is an error in your order. If we reject your order, we will notify you by email of our rejection at the time you place the order or within a reasonable time thereafter and give you the option of reconfirming your order, changing your order or cancelling your order. If we are unable to contact you, we will treat the order as cancelled. If your order is cancelled and you have already paid for your purchase, you will receive a full refund.
2. Returns policy
If you are not happy with your purchase from the WaterUps® Website, you can return or exchange it, or have it repaired in accordance with the terms below. The Australian Consumer Law protects consumers by giving them certain guarantees when they buy goods and services. These are known as “Consumer Guarantees”. For further information, please refer to the Australian Competition and Consumer Commission website.
You must provide proof of purchase to make a claim and WaterWix reserves the right to decline an exchange, refund or repair where a fault is caused by misuse or neglect.
Goods purchased on this Website can be returned to:
WaterWix Pty Ltd
Attention: Rob Russo
Capital Business Park
Warehouse Unit A4
1-3 Rodborough Rd
Frenchs Forest, NSW 2086
Once your order has been returned to us we will advise PayPal/Stripe that the goods have been returned. Refunds would be issued in accordance with PayPal’s/Stripe Refunds & Returns Policy.
3. Australian Consumer Law Consumer Guarantee Rights
Goods purchased from this Website come with guarantees that cannot be excluded under the Australian Consumer Law.
For goods, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
4. Exclusion of liability
To the extent permitted by law, WaterWix will not be liable in contract, tort (including negligence) or otherwise, for any direct, indirect, special, consequential or punitive loss or damages or any loss or damages whatsoever, including (but not limited to) loss of use, or profits, arising out of or in connection with:
- The use, copying, or display of the contents of the Website; or
- Goods or services supplied by WaterWix under these Terms and Conditions.